Effective Date: August 09, 2024
Last Updated: January 26, 2026
This Terms and Conditions Agreement (the "Agreement") is entered into by and between Play@Work.io, a legal entity ("9355-9342 Québec Inc."), and any user or organization ("User" or "You") who accesses or uses the Play@Work.io platform (the "Platform"). By using the Platform, You agree to be bound by this Agreement. If You do not agree, You must not use the Platform.
1.1 This Agreement governs Your use of the Platform, including its features, services, and functionalities.
1.2 By registering for an account or initiating a trial subscription, You affirm that You have the authority to enter into this Agreement on behalf of Yourself or the organization You represent.
2.1 Platform: The software-as-a-service (SaaS) application provided by Play@Work.io, including the website, application, and associated services.
2.2 User: Any individual or organization accessing the Platform, including team members, admins, and guests.
2.3 Trial Period: A 14-day free access period for organizations to evaluate the Platform before committing to a subscription.
2.4 Bonuses are earned through Platform activities that may hold currency value as determined by Admins.
3.1 Eligibility: Organizations may subscribe for a 14-day free trial. Only one trial subscription is permitted per organization.
3.2 Trial Features: Access is limited to pre-determined features. Data and points collected during the trial remain accessible upon subscription activation.
3.3 Automatic Transition: At the end of the trial, the organization must choose a plan. If no plan is selected, access will be suspended.
3.4 Termination of Trial: The Company reserves the right to terminate the trial early for breaches (false information, misuse, credential sharing, intellectual property violations, etc.).
Users agree to the following:
4.1 Target Industries: The Platform is specifically designed and optimized for the Construction, Marketing, and Information Technology (IT) sectors.
4.2 Non-Target Sectors and Legal Services: Play@Work.io is not designed for the legal sector or any industry requiring high-level handling of privileged, confidential, or sensitive client information (e.g., attorney-client privilege data).
4.3 Disclaimer for Other Sectors: Any organization outside the target industries uses the Platform at its own discretion. Play@Work.io cannot guarantee protection, regulatory conformity, or functional performance for the specific requirements of these non-target sectors.
4.4 Provide accurate information during registration.
4.5 Comply with all applicable laws.
4.6 Use the trial exclusively for evaluation purposes.
5.1 Pricing: Details are available on the website. Annual subscriptions may be eligible for discounts.
5.2 Term: Monthly or annual, as selected by the User.
5.3 Automatic Renewal: Subscriptions renew automatically unless canceled by the User.
5.4 Cancellation: Users may cancel at any time via the admin portal. Cancellation takes effect at the end of the current billing cycle; no refunds are issued for unused periods.
5.5 Non-Payment: In the event of payment failure, a 2-day grace period is granted before access revocation.
6.1 Earning Points: Bonuses are awarded for completing tasks based on Admin-defined criteria.
6.2 Vision Board: A tool for setting goals and tracking progress toward rewards.
6.3 Redeeming Bonuses: Bonuses may be redeemed for cash or rewards. Cash redemption is managed outside the Platform and is subject to third-party terms.
7.1 By the User: Subscription cancellation is performed online directly through the admin portal.
7.2 By the Company: For breach of Agreement, misuse, or non-payment.
7.3 Effect: All usage rights cease immediately. Data is only retained if a subscription is activated before the final termination.
8.1 Collection: In accordance with the Privacy Policy.
8.2 Security: Hosted on Contabo.com servers with two-factor authentication (2FA).
8.3 Sensitive Data Disclaimer: The Platform is not certified for the storage of highly sensitive data (medical records, confidential legal files, sensitive financial data, etc.). Uploading such data is strictly prohibited. The Company disclaims all liability for the loss or exposure of such unauthorized data.
8.4 Backup Obligation and Export: The User acknowledges and accepts sole responsibility for maintaining regular, external backups of all information and data uploaded to the Platform.
Export Tools: To facilitate this, the Platform allows Users to generate reports and extract data via exportable PDF and/or CSV files. Users are strongly encouraged to perform regular exports for their records.
Limitation of Liability: The Company shall not be held liable for data loss or inability to access information resulting from:
Technical issues affecting the User's account;
Non-renewal of subscription or expiration of the trial;
Planned or accidental access interruptions.
9.1 Ownership: The Platform and its content are the exclusive property of the Company.
9.2 User Content: Users retain ownership of their data but grant the Company a license to use it for operational purposes.
10.1 No Warranty: The Platform is provided "as is." No warranty is offered for fitness for a particular purpose outside the Construction, Marketing, and IT sectors.
10.2 Sector-Specific Risks: The Company is not liable for regulatory fines or professional malpractice claims resulting from use by the legal sector or other non-target industries.
10.3 Liability Cap: Limited to the amount paid by the User during the preceding 12 months or $100, whichever is greater.
11.1 Governing Law: Laws of Canada.
11.2 Dispute Resolution: Binding arbitration in Canada.
12.1 Force Majeure: The Company is not liable for delays caused by events beyond its control (natural disasters, pandemics, etc.).
12.2 Severability: If any provision is found invalid, the remaining terms remain in effect.
12.3 Entire Agreement: This Agreement supersedes all prior understandings.
13.1 Eligibility: Restricted to legitimate businesses with verifiable email addresses.
13.2 Genuine Human Usage: Use of bots or fake accounts is strictly prohibited.
13.3 Account Verification: The Company reserves the right to suspend access if business legitimacy (website, professional email) cannot be verified.
By accessing Play@Work.io, You acknowledge that You have read, understood, and agree to be bound by the terms of this Agreement.
Contact Information: Email: support@playatwork.io
Address: 4928 Ambroise-Lafortune Street, Boisbriand (Quebec) J7H 1S6 Canada
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